Performance and availability issues
After the access and performance issues were resolved yesterday we have now ascertained that all outstanding deliverables have been created and interfaced. Should you still notice something missing, please raise a request.
The access issue should be resolved now. We will still be checking for impact and checking what we need to deliver.
We have identified the root cause of the issue and are focusing on resolving this instead of providing a quick fix. We are aware that for some customers there currently is no access to the MXP system at all. We will still confirm any outstanding ERP interfaces for the customers who currently cannot access the system.
We have escalated the issue as a P1 to our infrastructure provider and are waiting for their action.
We are seeing on our monitoring that not all services are working at full health and have started investigating.
-
Web application
- End-user
- Controller
- Other features
- Authentication
- Accounting settlements
-
Reporting
- Insights
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We've sent you an email — please check your inbox and click the link to continue.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from MXP - Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about MXP - Service Status.
Subscription Confirmed
Your email has been verified — you'll now receive status updates from MXP - Service Status.