Not possible to enter daily allowances/mileage/expenses or view/modify some expense details

Resolved
Resolved

After monitoring for errors over night we confirm that the issue was completely resolved yesterday.

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Recovering

The issue should now be resolved. Please test and let us know if you are still encountering issues. We will continue to monitor this for 24 hours

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Updated

This issue might also affect mileage and expense entry. The same work around applies here: to clear browser cache or temporarily use a different browser.

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Identified

We've confirmed the issue with our developers and are working on a solution. In the mean time you can also clear your browser cache or try a different browser as this also resolves the issue.

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Investigating

We are aware of an issue that started this morning that prevents entering any daily allowances for some customers.

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Began at:

Affected components
  • Web application
    • End-user
    • Controller
    • Other features