Resolved
Resolved

We have been monitoring the process that caused issues accessing the system for a part of our customers hourly and confirm that everything is back to normal. The outage lasted between ca. 15:00 until 15:23 CET.

Avatar for
Recovering

Our engineering team has identified the cause of the issue and removed the blocker. You should be able to access all systems again. We will continue to monitor the situation closely

Avatar for
Investigating

We are currently investigating an issue to access the MXP web site. We will share updates as soon as possible.

Avatar for
Began at:

Affected components
  • Web application
    • End-user
    • Controller
    • Other features
  • Mobile apps
  • Authentication
  • File transfer services
  • Master data synchro services