Some customers are experiencing a degradation of performance

Resolved
Resolved

According to monitoring and confirmations from customers the issue has been resolved. We will keep monitoring the situation closely both for the user facing activity and the back-end processes.

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Recovering

We've fixed the core issue, and are waiting for things to recover. We will continue to monitor the situation for users as well as the backend processes.

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Investigating

We are aware that some customers are experiencing the system to behave slower than usual and are investigating this.

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Began at:

Affected components
  • Web application
    • End-user
    • Controller
    • Other features
  • Authentication