Errors on user synchro API endpoint

Resolved
Resolved

After monitoring over night we confirm that there are no more issues with the API endpoint for user synchros

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Recovering

The issue should now be resolved. We are monitoring on our side until we are certain that all requests are being processed successfully.

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Identified

The root cause has been identified and we are working on a solution that should be ready in the coming hours.

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Investigating

We are investigating reports that interfacing user synchro information via the API is resulting in errors. We will have more updates on this by the end of the day.

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Began at:

Affected components
  • Master data synchro services