Performance issues affecting some customers
We have now monitored the situation after all our customers are back from holidays and the system is working under full Monday-morning load and we see no impediments. Hence, this is considered resolved. If you are facing any performance issues, please share the details through portal.mobilexpense.com so we can investigate.
We have seen significant improvements to system performance and expect the situation to be resolved. However, we will continue to monitor it until September. In the mean time, please raise any performance issues you notice through the support portal.
We've fixed the core issue and are now monitoring the situation closely. We have plans for preventing a recurrence.
Some customers reported performance issues with the web application. We are investigating this with top priority and will keep you posted.
-
Web application
- End-user
- Controller
- Other features
- Mobile apps
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from MXP - Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about MXP - Service Status.