Delay in delivery of accounting/payment files

Resolved
Resolved

After completing all our checks we can confirm that all delayed data was delivered yesterday. Please reach out to us in case you are missing any files.

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Recovering

We have identified the exact impact and are beginning delivery of the missing files now, all files should be generated within the next 1-6 hours.

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Investigating

We are currently investigating a delay of accounting files which should have been delivered a few hours ago which might affect several customers relating to the overnight settlement for December 6th

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Began at:

Affected components
  • Accounting settlements