We are experiencing performance issues

Recovering
Recovering

Our team has identified and resolved the core issue, which was caused by unexpected behavior in automated maintenance jobs. The application remains globally available, and most systems are operating normally.

Some customers may still experience temporary slowness as certain systems continue to recover. We expect this to improve shortly and are actively monitoring the situation to ensure full stability.

Thank you for your patience and understanding.

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Investigating

We see that users are unable to connect and use the application which seems to have begun during the weekend. We will provide updates as soon as possible.

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Began at:

Affected components
  • Web application
    • End-user
    • Controller
    • Other features
  • Mobile apps
  • Authentication
  • Reporting
    • Insights