Delays in processing incoming synchronised data

Resolved
Resolved

All the backlog has been processed and everything is up-to-date. In case you still observe any issue, please reach us out!

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Cosmin Radoi
Recovering

We have identified the cause of the delay in processing master data and are pleased to inform you that the issue is now recovering. Data processing times are improving, and we are continuing to monitor the situation closely to ensure a full resolution.

Thank you for your patience and understanding.

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Cosmin Radoi
Investigating

We have become aware that some customers are impacted by a delay of processing master data sent to MXP and are investigating the issue. There is no action required from your end, the data sent seems to be processed correctly, albeit with a delay that we are now aiming to reduce.

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Began at:

Affected components
  • Master data synchro services