Delayed delivery of accounting files for some customers

Resolved
Resolved

We have completed our checks and can confirm the last PDF files were delivered yesterday at 17:00 CET

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Recovering

All accounting files have by now been created and will be delivered soon. We have now started the process for delivering the PDF files and are expecting it to finish in three to five hours

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Investigating

We have been notified that some accounting files have not yet been delivered for settlement of December 19th and are investigating the issue now.

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Alexandra Rusu
Began at:

Affected components
  • Accounting settlements