Some customers are experiencing a degradation of performance

Overall intermittent performance degradations have decreased significantly. While monitoring continues, the trend is moving in the right direction. Our product team has further performance and user experience improvements planned throughout the year, across both the web application and SpendCatcher.

Experiencing a reproducible issue lasting longer than one hour? Please contact Support for prompt investigation.

We have identified the root cause of today's issue and have taken corrective measures. We see that the performance has once again stabilised and we will keep monitoring for this and similar issues throughout this day.

Thank you for your patience and understanding as we worked to resolve this. If you notice anything unusual, please don’t hesitate to reach out.

We’re aware of the ongoing performance issue and are actively investigating it. Our team is exploring alternative approaches to resolve this as quickly as possible. We will keep you updated on our progress.

We sincerely apologize for the inconvenience and appreciate your patience.