Issues accessing the application

Resolved
Resolved

After monitoring the system closely we conclude that the issue is resolved.

Avatar for
Recovering

The issue was resolved by our database administrators and we continue to monitor for any knock-on effects.

Avatar for
Investigating

We became aware that some customers were unable to access the application. This situation has been resolved but we are still monitoring.

Avatar for
Began at:

Affected components
  • Web application
    • End-user
    • Controller
    • Other features
  • Mobile apps
  • Authentication
  • Accounting settlements