Temporary lack of availability of the application at recurring time-frames
We have monitored our solution for several days and are confident that the situation is now resolved.
We can confirm at this point that the root cause has been identified and we are not expecting any more morning outages caused by the same. We will continue to monitor the issue.
We have identified the root cause of the issue and are monitoring closely
We have identified an issue, recurring daily since Monday, the 16th of September that leads to impacts on performance and loss of access to the application for a small number of customers. The issue is recurring daily between 5:40 to 6:30 CET and generally lasts up to 45 minutes. We are working on both the root cause analysis as well as temporary and long term solutions of this issue.
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Web application
- End-user
- Controller
- Other features
- Authentication
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