Resolved

After monitoring the issue closely for 48 hours we conclude that the impact has been resolved for all customers. If you identify a recurring and reproducible performance issue with certain processes, please let us know so we can resolve it.

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Recovering

Performances noticeably improved all across. We're keeping a close monitoring for now.

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Identified

We have taken actions that should improve the situation for most of our customers and we are looking into the last details and we will update you as soon we have more information.

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Investigating

We are currently checking performance issues with loading of pages and reacting to saving changes affecting users, controllers and administrators for a large number of customers.

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Began at:

Affected components
  • Web application
    • End-user
    • Controller
    • Other features