We are experiencing delays with the delivery of accounting/banking files for some customers

Resolved
Resolved

All files should now have been created and are available through the usual channels. We apologise for the inconvenience caused

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Identified

We identified that accounting files for the date of the 15th of February have not yet been created for some customers and are now starting the process to re-create these. Our preliminary estimate is that the files will be delivered within the next 1-6 hours.

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Began at:

Affected components
  • Accounting settlements