Web errors affecting a limited number of users

Resolved
Resolved

After monitoring the issue for 24 hours we are able to confirm that it is no longer present.

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Recovering

The issue should be resolved now and we will continue to monitor in case of further errors.

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Identified

Through our monitoring we detected that a new non-blocking error has randomly appeared for end-users of our web application since February 28th, 2pm CET.

The root cause is technical, and while the impact is minor(less than 1% of users), we take this inconvenience seriously and will deploy improvements in the coming hours. Should you encounter a "server connection" error, please try your action again and it should not happen again. If you repeatedly encounter the problem however, report to your admin or support. Thank you !

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Began at:

Affected components
  • Web application
    • End-user
    • Controller
    • Other features